FAQs

FAQs – Frequently Asked Questions

Q: Is the Fox Riverside Theater Foundation part of the Fox Performing Arts Center?
A:  No, the historic theater is owned by the City of Riverside and is operated by entertainment giant Live Nation.  The Fox Riverside Theater Foundation, which has an office at the Fox,  is a separate, non-profit organization that partners with the City, Live Nation, and others to promote the Fox through education, outreach, and fundraising.  Please see our Programs and Sponsor Our Programs pages on this site.
Q: Is the Fox Riverside Theater Foundation part of Riverside Live / Live Nation?
A:  The Fox Riverside Theater Foundation, which has an office at the Fox,  is a separate, non-profit organization and is not a part of Riverside Live / Live Nation, the corporation that operates the Fox Performing Arts Center for the City of Riverside.
Can I buy Fox Performing Arts Center show tickets from the Foundation?
A:  No*. The Fox Riverside Theater Foundation is the non-profit “sibling” of the Fox Performing Arts Center, and is a completely separate entity, unrelated to the box office.  You may purchase tickets at riversidelive.com or call the box office at 951.779.9800.  *However, one of the benefits of becoming an Encore Society member is that Foundation staff will provide ticket concierge services for all Encore Society members.  Please visit our membership page to learn more.
Q: Why is it Fox Riverside Theater Foundation and not Fox Performing Arts Center Foundation?
A:  That’s a fun question. It has to do with the amazing history of the Fox Performing Arts Center! The theater was originally known as the Riverside Theater, then became the Fox Riverside Theater, and much, much later, became the Fox Performing Arts Center. You can learn more about the rich and beautiful history of this venue by clicking here.
Q: Does the Foundation give tickets to other non-profit causes?
A:  Yes, we do support other non-profits by providing tickets for silent auctions and raffles, depending on ticket availability.  Please contact the Foundation and have your event flyer or invitation ready to send to the Foundation Staff.
Q: Does the Foundation offer tours?
A:   Yes, by appointment only. We must work around the theater’s schedule, so please contact the Foundation several weeks in advance, if possible.
Q: I am an educator. How can I get tickets for my students to attend a Broadway show?
A:   Please see our Students at Broadway page for more information.
Q: How can I find the Foundation on social media?
A:  You can find us on Facebook, Instagram, and Twitter!
Q: Why haven’t I seen my favorite artist at the Fox?
A:  While the Foundation is unrelated to the operation of the theater, we are happy to pass along your suggestions.  However, please know that booking your favorite artist may be very complicated!  For example, if your favorite artist is very popular, he or she may require a guarantee of $1,000, 000 per show.  In a 1,600-seat theater, the average ticket price would be $625!  Even so, our partners at Live Nation have attracted many outstanding, top artists to the theater, so visit riversidelive.com for show information.



FOR RAFFLE AND SILENT AUCTION TICKET VOUCHER WINNERS:


Q: How do I redeem my silent auction/raffle ticket voucher?
A:  Congratulations! Please reach out to us via our Contact page, or call our office at 951.826.5769.
Q: I missed the deadline to redeem my voucher! What should I do?
A:  There may still be time! Please reach out to us via our Contact page, or call our office at 951.826.5769.
Q: I don't like the tickets that I won. Can I change them?
A:  We’re sorry to hear that! Unfortunately, our ticket availability is limited and we are not able to offer trade-ins or swaps at this time. However, if you would like to transfer your voucher to someone else to attend in your place, please contact us to provide them name so we are able to switch the registration. Please reach out to us via our Contact page, or call our office at 951.826.5769.